Terms of Use

We’ve drafted these Terms of Use (which we call the “Terms”) so you’ll know the rules that govern our relationship with you as a user of an app called “Str8”, or any of our other products or services that are subject to them (which we refer to collectively as the “Services”).

Although we have tried our best to strip the legalese from the Terms, there are places where they may still read like a traditional contract. There’s a good reason for that: these Terms form a legally binding contract between you and Growthfactory Marketing – FZCO (“we”). So please read them carefully.

By using any of our Services, you agree to the Terms. If so, we grant you a non-assignable, non-exclusive, revocable, and non-sublicensable license to use the Services in accordance with these Terms and our policies. If you don’t agree with the Terms, please don’t use the Services.

1. Who Can Use the Services

Our Services are not directed to children under the age of minority, and you must confirm that you are 13 years or older to create an account and use the Services. If we have actual knowledge that you are under the age of 13 (or the minimum age at which a person may use the Services in your state, province, or country without parental consent, if greater), we will cease providing the Services to you and delete your account and your data.

We may offer additional Services with additional terms that may require you to be even older to use them. So please read all such terms carefully. By using the Services, you represent, warrant, and agree that:

you can form a binding contract with us;

you will comply with these Terms (including any other terms and policies referenced in these Terms and all applicable local, state, national, and international laws, rules, and regulations.

2. Guidance

By using our Services, you’ll get access to specialized content with guidance on fitness regimens. Please note that this guidance is not intended as medical advice or any other health service. It doesn’t diagnose or treat health conditions, nor does it provide advice on those matters. You’re solely responsible for how you interact with or apply this guidance.

3. Personalization

We may personalize your workout plans and recommendations using information you share during onboarding. We do our best to make them spot-on and helpful for your unique journey, but we can’t guarantee that it will be 100% accurate and helpful. Our recommendations are not intended to replace professional advice and should be used at your own discretion.

4. Rights You Grunt Us

Our app lets you upload, post, send, receive, and store content (including progress photos to track your fitness journey (like before-and-after shots or workout milestones). When you do that, you retain whatever ownership rights in that content you had to begin with. But you grant us a license to use that content. How broad that license is depends on which Services you use and the settings you have selected.

For all content you create using the Services, or submit, you grant us and our affiliates a worldwide, royalty-free, sublicensable, and transferable license to host, store, cache, use, display, analyze and transmit that content. This license is for the purpose of operating, developing, providing and improving the Services. This license includes a right for us to make your content available to, and pass these rights along to, service providers with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing and improving such Services.

While we’re not required to do so, we may access, review, screen, and delete your content at any time and for any reason, including to provide and develop the Services or if we think your content violates these Terms or any applicable laws. You alone, though, remain responsible for the content you create, upload, post, send, or store through the Services.

5. Subscription

Access to our Services is subscription-based. You can choose the plan that best fits your needs.

All financial transactions will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third parties. We aren’t responsible for any issues with third-party processors, such as downtime or service outages.

If you purchase an auto-renewing periodic subscription, your account will be billed continuously for the subscription until you terminate it as set forth below. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically renew for an additional equivalent period. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to your Str8 account and follow instructions to terminate or change your subscription, even if you have deleted your account.

6. Refund and Chargeback

Refund. Please note that if you made purchases on Str8 through the Apple or Google app stores, payments and refunds are handled by Apple or Google, respectively, and we cannot issue refunds for those purchases.

Chargeback. Please note that a chargeback is not a refund. To avoid making a chargeback, even unintentionally, we recommend our users to always contact our Support team before contacting their bank in any possible situation. Unauthorized chargebacks may result in suspension or termination of your account.

7. Additional Terms and Policies That May Apply

Additional terms and conditions may apply to you. If those additional terms apply (for example, because you use the applicable Services), then they will become part of these Terms, meaning that you must comply with them. If any of the applicable additional terms conflict with these Terms, the additional terms will override and apply in place of the conflicting parts of these Terms.

8. Privacy

Your privacy matters to us. You can learn how your information is handled when you use our Services by reading our Privacy Policy.

9. Artificial Intelligence

Our app may use AI to deliver highly personalized, adaptive workout plans tailored just for you. Inputs and outputs from these AI features are handled in line with our Terms, Privacy Policy, and any AI-specific terms you’ve agreed to. Keep in mind that AI features may not always be 100% accurate or suitable for every situation—don’t treat them as absolute truth, factual data, or a replacement for professional advice or your own judgment.

You should not rely on outputs for any purpose, including to make decisions or for professional, medical or other advice. Outputs are not our representations. 

10. Safety

We try hard to keep our Services a safe space for every user. But we can’t guarantee it. Despite that, we care about your physical safety and wellbeing while using our Services.

11. Your Account

To use certain Services, you need to create an account. You agree to provide us with accurate, complete, and updated information for your account. You are responsible for any activity that occurs in your account. So it’s important that you keep your account secure.

One way to help keep your account secure is to select a strong password. If you think that someone has gained access to your account, please immediately reach out to Support. You agree not to create any account if we have previously removed or banned you or your account from any of our Services, unless we consent otherwise.

12. Modifications

We’re relentlessly improving our Services. That means we may add or remove features or functionalities, and we may also suspend or stop the Services altogether. We may take any of these actions at any time for any reason, and when we do, we may not provide you with any notice beforehand.

This also means we may need to update these Terms to reflect any changes to our Services or how we provide them, as well as to comply with legal requirements, or for other legal or security reasons. 

If those changes to these Terms are material we will provide you with reasonable advance notice (unless changes are required sooner, for example, as a result of a change in legal requirements). If you continue to use the Services once the changes come into effect, we will take that as your acceptance.

13. Termination and Suspension

You can terminate these Terms at any time if you do not agree with any changes we make to these Terms, or for any other reason, by deleting your account. We may restrict, terminate, or temporarily suspend your access to the Services if you fail to comply with these Terms.

Before we restrict, terminate or suspend your access to the Services, we will take into account all relevant facts and circumstances apparent from the information available to us, depending on the underlying reason for taking that action. 

14. Indemnity

You agree, to the extent permitted by law, to indemnify, defend, and hold harmless us, our affiliates, directors, officers, stockholders, employees, licensors, and agents from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys’ fees) due to, arising out of, or relating in any way to: (a) your access to or use of the Services, or any products or services provided by a third party in connection with the Services, even if recommended, made available, or approved by us, (b) your content, including infringement claims related to your content, (c) your breach of these Terms or any applicable law or regulation, or (d) your negligence or willful misconduct.

15. Disclaimers

We try to keep the Services up and running and free of annoyances. But we make no promises that we will succeed.

Not A Medical Advice. The company does not provide any kind of medical advice or other healthcare service, including without limitation, any counseling, testing, evaluation, prescription, procedure or therapy related to exercise, weight loss or wellness or related to the avoidance, prevention, diagnosis or treatment of any injury, illness, disease or condition. We encourage you to always pay attention to your health conditions, your body’s unique needs, and any other personal factors. Our app uses algorithms that may not account for details you know about yourself. In order to avoid any risk of injury or health issues, always consult a qualified healthcare professional before starting any new fitness routine, especially if you have pre-existing conditions, injuries, or concerns. Your use of the service does not create a doctor-patient, therapist-patient, or other healthcare professional relationship between you and us.

As-Is. Please note that the services are provided “as is” and “as available” and to the extent permitted by law without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, while we attempt to provide a good user experience, we do not represent or warrant that: (a) the services will always be secure, error-free, or timely, (b) the services will always function without delays, disruptions, or imperfections, or (c) that any content, user content, or information you obtain on or through the services will be timely or accurate.

16. Limitation of Liability

To the maximum extent permitted by law, we and our managing members, shareholders, employees, affiliates, licensors, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, punitive, or multiple damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the services, (b) the conduct or content of other users or third parties on or through the services, or (c) unauthorized access, use, or alteration of your content, even if we have been advised of the possibility of such damages. In no event will our aggregate liability for all claims relating to the services exceed the greater of $100 USD or the amount you paid us in the 12 months preceding the date of the activity giving rise to the claim.

17. Choice of Law

Except to the extent they are preempted by the laws of the UAE, other than its conflict-of-laws principles, govern these Terms and any claims and disputes (whether contract, tort, or otherwise) arising out of or relating to these Terms or their subject matter.

18. Arbitration and Class-Action Waiver

Please read the following paragraphs carefully because they provide that you and us agree to resolve all disputes between us through binding individual arbitration and include a class action waiver. This arbitration agreement supersedes all prior versions.

The laws of certain jurisdictions give you the right to resolve your dispute or claim before the courts of that jurisdiction notwithstanding the arbitration agreement, in which case you may elect either to do so or to proceed in arbitration, at your choice.

Please read this arbitration agreement carefully to understand your rights. it requires you to arbitrate disputes with us and limits the manner in which you can seek relief from us, in particular:

All claims must be resolved through binding arbitration by a neutral arbitrator;

You are waiving the right to a trial by jury; the rights that you would have if you went to court, such as discovery or the right to appeal, may be more limited or may not exist;

You may only bring a claim in your individual capacity and not as a plaintiff (lead or otherwise) or class member in any purported class or representative proceeding;

The arbitrator may not consolidate proceedings or claims or otherwise preside over any form of a representative or class proceeding.

This arbitration agreement governs any dispute between you and us (and each of our respective agents, corporate parents, subsidiaries, affiliates, predecessors in interest, successors, and assigns).

19. Severability

If any provision of these Terms is found unenforceable, then that provision will be removed from these Terms and not affect the validity and enforceability of any remaining provisions.

20. Final Terms

These Terms, together with any additional terms referenced here, make up the entire agreement between you and us, and supersede any prior agreements. These Terms do not create or confer any third-party beneficiary rights. If we do not enforce a provision in these Terms, it will not be considered a waiver of our rights to enforce these Terms. We reserve the right to transfer our rights under these Terms and provide the Services using another entity, provided that entity upholds these Terms. You may not transfer any of your rights or obligations under these Terms without our consent. We reserve all rights not expressly granted to you.

21. Contact Us

We welcome your comments, questions, concerns, or suggestions. You can contact us or get support

Growthfactory Marketing – FZCO

IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates

Email: [email protected] 

 

Last Updated: Mar 10, 2026